Maintenance is always cheaper than repairs!
Our shop is affiliated with NAPA, agrees by contract to run our business by the ASE Code of Ethics, meaning we strive to run an honest, clean business that charges fair competitive prices, as well as to offer each job The Peace of Mind Warranty. That means any job done has a 24-month, 24K-mile warranty covered coast to coast at more than 14,000 NAPA AutoCare Centers in the USA. If you are over 25 miles away from where the job was originally performed, as the vehicle owner you can call 1-800-LET- NAPA and an operator will direct you to the nearest AutoCare Center to fix the problem and get you back on the road.
Each NAPA AutoCare Center stays up with the latest in Auto Repair Technology using the most modern equipment as well as staying up with the latest training provided. Our shop takes pride in what we do and are always willing to communicate with every customer about what is best for their vehicles, not only to repair the problem but also to offer preventative maintenance to keep your automobile running and to keep you from being stranded without transportation.
All NAPA AutoCare Centers provide a written estimate when requested, before performing the job and, again, are always ready to offer the best of experience to all customers in all your automotive needs.
Our owners, Mark Fulton and his wife Sonja, started Medford AutoCare Center LLC, July 1st, 2003, after working for some 30 years in the automotive field as a technician. In March of 2009, we changed location from 15 Ehrman Way in Medford to 3811 Crater Lake Hwy. #A, Medford, OR 97504, to better serve our clients. We are concerned with providing honest and accurate diagnoses and repair of all our customers' vehicle needs and would never sell anything to anyone that we would not buy ourselves.
Mark moved to the Rogue Valley in May of 1984 from Southern California. This was actually a move back to Oregon as he attended Crook County High School in Prineville, Oregon, in the early 1970s. His wife Sonja is a native Oregonian, born in Gold Beach; she has lived in Southern Oregon most of her life. Mark and Sonja have five children, four boys and one girl, and at this time, along with five grandsons and one granddaughter with another on the way (to be announced). We truly believe that family is above all, except our Lord Jesus Christ.